Addy Systems, LLC is committed to protecting your privacy. Please take a moment to read the following policy to understand how your personal information will be treated as you make full use of our services. This policy may change from time to time so please check back periodically. The privacy statement discloses the privacy practices for www.checkAppointments.com web site. If you have questions or concerns regarding this statement, please contact us by e-mail at privacy@checkAppointments.com.
Registration
In order to use services provided by checkAppointments.com web site, a user must first complete the registration form. During registration a user is required to provide business contact information, such as first and last name, company name, address, phone number and e-mail address as well as to choose username and password. We use this information to establish customer account to provide the user with services on our site for which he has expressed interest. For paid accounts, we also require a user’s credit card number to establish regular online scheduling account.
Information Collection
Addy Systems LLC is the sole owner of the information collected on www.checkAppointments.com. checkAppointments.com collects information from our users at several different points on our web site. checkAppointments.com explicitly asks when it needs information that personally identifies you pertinent to the specific services you are choosing to subscribe to on the checkAppointments.com web site. This information can include your e-mail address, name, postal address, telephone number, and credit card information, as applicable. checkAppointments.com also may ask for non-personal information, business contact information or demographic information.
Subscription
We request information from the user on our accounts enrollment forms. New users must provide contact information, such as such as first and last name, company name, address, phone number and e-mail address as well as billing information, such as credit card number, expiration date, cardholder name and billing address. This information is used for automated billing purposes. If we have trouble processing account subscription payments, the information is used to contact the user.
Information Use
Addy Systems uses your personal information to operate checkAppointments.com web site and to provide services you have requested. The information is also used to communicate with you regarding your checkAppointments.com accounts when such communication is essential to the operation of the service. You may not opt-out from communications deemed essential to the operation of the service other than by terminating your services. We also use your e-mail address to respond to incoming service and support requests from you, to collect customer feedback, and to perform customer satisfaction surveys. We do not use your postal address, or phone numbers for promotional communications.
Addy Systems LLC may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Addy Systems; (b) protect and defend the rights or property of Addy Systems or the users of our services; or, (c) act under exigent circumstances to protect the personal safety of users of our services or the public.
Personally identifiable information collected by Addy Systems may be stored and processed in the United States or any other country in which Addy Systems, heir partners, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
Information Security
Addy Systems secures your personal information from unauthorized access, use or disclosure. Addy Systems secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access. We do not store your credit card numbers in our system. We send it over to the payment gateway (SkipJack Financial Services) and use them for automated recurring Billing.
When our registration/order form asks users to enter sensitive information, such as credit card number and other financial information, that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layer (SSL). While on a secure page, such as our enrollment form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
Testimonial Disclosure
We post customer testimonials on our web site at www.checkAppointments.com. Customer testimonials may contain personally identifiable information such as the customer's name, business name, city, state, and web address. We do obtain the customer's consent prior to posting the testimonial to post their personally identifiable information along with their testimonial.
Confidentiality
Addy Systems is committed to keeping user’s personally identifiable information confidential. Addy Systems never shares schedules with anyone except the client's authorized personnel. For users scheduling appointments with a service provider, Addy Systems does not share their personal schedule information with anyone except the service provider with whom they make an appointment. All customer contact information and appointment information is kept confidential. Service providers can only view information related to their own appointments.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. checkAppointments.com web site uses cookies to store customer preferences. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you still will be able to fully experience the interactive features of the checkAppointments.com web site and checkAppointments.com online scheduling services.
Log Files
Like most standard web site servers we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses and other log elements are not linked to personally identifiable information.
Service Announcements
On occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an e-mail. Generally, users may not opt-out of these communications, though they can deactivate their account. However, service related communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via e-mail or phone, in accordance with the user's wishes and Addy Systems customer communication practices.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on Addy Systems or www.checkAppointments.com web site.
Web Links
checkAppointments.com may site contains links to other sites. Please be aware that we, Addy Systems, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by www.checkAppointments.com web site.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the news page, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our web site for 30 days. We encourage you to periodically review this Privacy Statement to be informed of how Addy Systems is protecting your information.
Contact Information
If you have any questions or suggestions regarding this privacy policy, please contact us at:
or
Addy Systems LLC
43428 Galway Dr,
Northville, MI 48167
Last updated Jan 23rd, 2008
Copyright © 2007-2008 Addy Systems LLC. All rights reserved.
